ParcelPilot
Help

Client Integrations — Create, Edit & Delete

Use Client Integrations to connect a client to an eCommerce platform so ParcelPilot can import data and (optionally) push tracking/fulfilment updates back.

Create a client integration

  1. Go to Integrations → Client Integrations.
  2. Click Create.
  3. Select the Client.
  4. Choose the Platform.
  5. Enter the required credentials and settings.
  6. Enable the integration.
  7. Click Create.

Tip: the page header includes platform-specific help actions that point to the setup details for the selected platform.

Actions

Platform-specific help actions are available on the create/edit form:

  • BigCommerce setup (help icon on the “BigCommerce credentials” section)
  • Shopify integration help
  • WooCommerce integration help
  • Magento integration help

These open in-app setup notes, permissions/scopes, and platform-specific requirements.

Edit a client integration

  1. Open the integration.
  2. Update credentials/settings as needed.
  3. Click Save.

Notes:

  • Credentials and settings are encrypted at rest.
  • If you rotate API keys, update them here.

Delete a client integration

  1. Open the integration.
  2. Use Delete.

Before deleting, consider disabling instead (so history remains intact).

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