Return Orders — Bulk & Line Actions

This page covers the actions on the main Return Orders table.

Role lozenges show the normal access level for each action. Tenant/client scoping and record state can still hide an action in some cases.

Line actions

Edit Owner Ops: opens the return so you can update lines, inspection details, status, and disposition.
Complete & apply Owner Ops: starts the Returns V1.5 posting workflow. It creates a durable attempt, validates shipped quantity and serial evidence, blocks duplicate live posting, and only marks the return completed after stock posting succeeds. Retrying a posted return is a safe no-op.
Mark as Legacy Reconciled Owner Ops: available on eligible historical Requires review returns from the edit page. It records an explicit admin/operator decision that inventory is already correct and that no further stock movement should be made.
Revert Legacy Reconciled Owner Ops: available on legacy reconciled returns from the edit page. It reopens the record as Requires review without creating stock movement.

Choose Workflow Owner Ops: opens the workflow chooser so users can jump to the right returns process.
Process Customer Return Owner Ops: opens a new return order form. It is shown to users who are allowed to create return orders.
Register Expected Return Client Owner Ops: opens the expected return (pre-return) page. Client users can only create expected returns for their own client.
Return Orders Help Owner Ops: opens the help guide for return orders.