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Reserved Stock

This guide explains what reserved stock means in ParcelPilot, how to read the Orders holding reservation view, and which buttons to use on Orders and Inventory Units when stock looks stuck or in the wrong location.

What reserved means

Reserved stock is stock that has been held for a specific order so it cannot be used by another order.

Reserved is not the same as physical location:

  • You can move stock between locations, but the reservation stays linked to the order allocation until it is released or cleared.

If a client says "move the reserved stock from B102 to G005", they usually mean:

  • release the reservation if it is stale, and/or
  • move the physical stock after it is no longer reserved.

See which orders are holding stock

On an Inventory Unit, click:

  • Show orders holding reservation

This shows:

  • order number
  • status
  • whether there are shipments
  • net reserved quantity

The system calculates net reserved from movements:

  • allocated / backorder increases reserved
  • released / shipment decreases reserved

If shipped-looking orders still hold stock, that is usually a stale reservation.

Inventory Unit actions

For the Inventory Unit-specific reservation tools, including Release shipped reservations, see:

Show orders holding reservation

Use this when:

  • Reserved is non-zero and you want to see exactly which orders are holding it.

Record inventory adjustment

Use this when:

  • you need to move physical stock between locations
  • you are correcting where stock sits in the warehouse

Important:

  • this does not move reservations between orders
  • if an order is still holding stock reserved, moving physical stock will not free it

Pull Inventory from Store / Push Inventory to Store / Push ALL Stock to Store

These are eCommerce sync buttons.

Use them when:

  • you need to refresh or force an inventory sync with the connected store platform

Do not use them to fix:

  • stale reservations
  • incorrect reserved quantities
  • order allocation issues

Order actions

On the Order edit screen, two actions are commonly used for reserved-stock issues.

Release Reservation

Use this when:

  • the order was fulfilled, merged, or completed elsewhere
  • the order is still holding reserved stock incorrectly
  • you want to free the reserved stock without changing on-hand stock

What it does:

  • releases the reservation holds for that order
  • does not create a shipment
  • does not deduct stock

Deduct Inventory

Use this when:

  • the order should have reduced stock but did not
  • you need the system to treat the order as shipped for inventory purposes

What it does:

  • deducts on-hand stock for the order quantities
  • clears reservation for the shipped quantities

Which button should I use?

Order is complete or delivered but still holds reservation

Action:

  • on the Order, use Release Reservation

Then:

  • if stock needs relocating, use Record inventory adjustment on the Inventory Unit

Order is complete but stock never reduced

Action:

  • on the Order, use Deduct Inventory

Stock just needs moving to the correct location

Action:

  • on the Inventory Unit, use Record inventory adjustment

Safe workflow

  1. Open the Inventory Unit and click Show orders holding reservation.
  2. Decide whether those orders should still be reserving stock.
  3. If reservations are stale, go to each order and use Release Reservation or Deduct Inventory as appropriate.
  4. Once the reservation is correct, move physical stock using Record inventory adjustment.