Help
ParcelPilot Help
Parcel Pilot Help is the main reference point for day-to-day warehouse, fulfilment, billing, and integration tasks.
Use this page to:
- browse help by section
- search for a specific guide or feature
- jump into the most-used operational areas first
Good places to start
- Orders: import, manage, merge, print, and fulfil orders
- Shipments: create shipments, tracking, manual shipment flows, and status handling
- Billing: pricing metrics, service mappings, and charge behaviour
- Receipts: goods-in, receipt management, and pre-advice workflows
- Client Integrations: sales-channel setup and order import behaviour
- Inventory Units: stock movements, reservations, and transfers
- Inbound workflow diagram: when to use pre-receipts, receipts, returns, collections, and stock corrections
How to use the help centre
- Use the left-hand menu to move between sections.
- Use the search tools when you know the feature name but not the section.
- Open a section overview first if you want a quick map of related guides.
Popular sections
Start with the areas most teams use every day.
Orders
Import, manage, merge, print, and fulfil customer orders.
Shipments
Create shipments, handle tracking, and understand shipment status flow.
Billing
Understand pricing metrics, service mappings, and charge behaviour.
Receipts
Book goods in, manage receipt matching, and handle pre-advice workflows.
Client Integrations
Connect sales channels and understand order import behaviour.
Inventory Units
Move, reserve, transfer, and inspect stock at the unit level.