DPD

This guide covers what ParcelPilot needs to connect to DPD, where to find it, and where to enter it in ParcelPilot.

What ParcelPilot needs

1. Username / Geo Client ID
2. Password
3. Account Number
4. Environment (Sandbox / Production)

Where to find it (DPD)

DPD API access is typically provisioned by DPD and supplied by your account manager.

You will usually be given:

• A username (often called a Geo Client ID)
• A password
• An account number
• Sandbox and/or production endpoints/credentials

Where to enter it in ParcelPilot

ParcelPilot Admin → Integrations → Carrier Integrations → create/edit a Carrier Integration with platform DPD.

Fill these fields:

• Username / Geo Client ID → credentials.username
• Password → credentials.password
• Account Number → credentials.account_number
• Environment → credentials.environment

Services and routing

• Set Allowed Services with DPD service codes and labels.
• Use Auto Service Rules to map ecommerce platform/shipping method to a service.

Troubleshooting

• If you get auth errors, confirm whether the credential set is for sandbox or production.
• Ask DPD to confirm your API account is enabled.

Security notes

• Treat credentials as secrets.