Explore ParcelPilot's inventory, warehouse, fulfilment, shipping, billing and integration capabilities.
Set up warehouses, organise storage locations, and control where inbound stock lands.
Set up physical warehouse sites with the defaults needed for day-to-day inbound work.
Organise storage, pick faces, staging, and replenishment rules with structured location types.
Label warehouse locations for scanning and open live location contents when teams need a fast stock lookup.
Preselect the right inbound location for receipts and returns once the warehouse has been chosen.
Control whether locations are pickable, mixed-SKU, storage-specific, or reserved for a client.
Generate, export, and re-import warehouse pick paths with preview controls before changes go live.
Manage SKU master data, product attributes, bundle rules, and channel product imports.
Create and maintain SKU records with the data warehouse, shipping, and fulfilment teams rely on.
Add product images and barcode data to help receiving, lookup, and pick accuracy.
Keep marketplace IDs, variant references, and client-specific SKU aliases attached to the right item record.
Store the product compliance and customs details needed for controlled goods and international shipping.
Define component-based bundles and assembly-ready products so fulfilment follows the intended stock model.
Choose whether a SKU behaves as stock, assembly, bundle, or repacking work before warehouse activity begins.
Pull product records from connected sales channels without confusing catalogue setup with stock syncing.
Mark products as serial-tracked and control when serial capture happens in the warehouse workflow.
Retire obsolete SKUs safely by deactivating them while preserving operational history.
Track stock across warehouses, locations, reservations, and inventory movements.
Track stock across multiple warehouses, clients, and storage locations in one place.
See what stock is available to pick without mixing it up with reserved or blocked quantities.
See which quantities are already committed to open orders before warehouse teams reassign stock.
Reserve stock for orders before the warehouse starts picking.
Correct stock levels with recorded adjustments and a clear audit trail.
Move stock between warehouse locations with explicit transfer records.
Review stock movement history when investigating how inventory changed over time.
Run targeted cycle counts to verify stock without shutting down the whole warehouse.
Run full stocktakes with variance visibility and reconciliation controls.
Track serialised inventory through receiving, storage, fulfilment, and returns.
Track batched inventory across receiving, storage, and outbound activity.
Record expiry dates on inventory that needs date-sensitive handling.
Monitor low stock thresholds so teams can react before shortages block outbound work.
Build finished stock from components through dedicated assembly steps.
Repack or convert stock into new units without losing inventory traceability.
Plan goods-in, receive stock, and post accepted quantities into inventory.
Register inbound deliveries before goods arrive so the warehouse can plan receiving.
Let clients register inbound deliveries before goods arrive at the warehouse.
Receive inbound stock through guided sessions before it becomes live inventory.
Receive stock with barcode-led goods-in checks on the warehouse floor.
Post accepted quantities into live stock through controlled receipts.
Receive part of a delivery now and keep the balance open for later.
Record shortages, overages, and receiving exceptions against the receipt.
Capture serial numbers during receiving before stock moves into inventory.
Turn collection activity into inbound records when goods arrive back at the warehouse.
Arrange inbound pickups, keep a collection reference, and track the transport side of goods-in work.
Record expected collection contents before the warehouse starts receiving the goods.
Follow collection progress from booking through arrival without confusing transport status with stock posting.
Bring channel and manual orders into one warehouse queue and move them through fulfilment.
Import orders from CSV files when sales channels do not connect directly.
Create warehouse orders manually for phone, email, wholesale, or exception-driven work.
Import orders from connected sales channels into one warehouse queue.
Pull missing channel orders without creating duplicates.
Merge compatible orders before fulfilment to reduce duplicate picks and parcels.
Ship ready quantities now and keep the remaining balance open for later fulfilment.
Cancel the unshipped balance on an order line without creating a dummy shipment.
Track orders from new through picking, dispatch, transit, and completion.
Keep selected orders visible for reference without sending them into active warehouse work.
Keep historical order imports visible without mixing them into today’s warehouse workload.
Pick orders from mobile-friendly screens with scan, location, and allocation controls.
Pick orders from mobile-friendly warehouse screens with less reliance on paper.
Validate picks with barcode and scan-led checks before stock leaves the shelf.
Guide operators to the best pick location for each line.
Override the suggested pick location when warehouse reality differs from the default pick plan.
Pick against reserved inventory so warehouse work stays aligned with actual order commitments.
Pick serialised stock with explicit serial selection and warehouse validation.
Track picking as work moves from new to in progress to picked.
Reopen a pick when the warehouse needs to correct or repeat the step.
Turn picked orders into shipment records, paperwork, and outbound confirmation.
Create shipment records directly from warehouse orders and picked stock.
Confirm when goods leave the warehouse and tie that event to the shipment record.
Keep shipment quantities aligned with what actually left the warehouse.
Reverse a dispatched shipment when the warehouse needs to correct the record and reopen the order.
Record externally booked shipments without losing order and dispatch visibility.
Book carriers, print labels, apply routing rules, and track shipments from one place.
Manage carrier accounts and credentials without relying on separate booking portals.
Create shipment records even when freight is booked outside ParcelPilot.
Book outbound shipments through supported carriers without leaving ParcelPilot.
Configure shipping rules that guide carrier, service, and shipment defaults by client and destination.
Choose carrier services automatically from configured shipping rules.
Reuse standard box sizes and parcel defaults during shipment creation.
Generate carrier labels as part of the shipment booking flow.
Reopen, download, and reprint stored shipment labels whenever another copy is needed.
Split one shipment into multiple parcels while keeping the order flow joined up.
Check parcel and service limits before booking so teams catch avoidable carrier failures early.
Add tracking numbers to shipments even when the label was created outside ParcelPilot.
Update order progress from shipment tracking milestones after dispatch.
Book Royal Mail shipments and keep labels and tracking tied to the order.
Book UPS shipments and keep labels and tracking in the same dispatch flow.
Book DPD shipments from ParcelPilot where the configured carrier flow is supported.
Configure DHL Express settings inside ParcelPilot for supported shipping flows.
Book Transglobal Express shipments in the same dispatch flow used by the warehouse.
Capture customs and declared-value data for international shipments.
Carry dangerous goods shipment data into carrier booking where it is required.
Process returns from registration through inspection, disposition, and restocking.
Register expected returns before stock physically arrives back at the warehouse.
Check whether a return can move forward before the warehouse receives it.
Record when returned goods arrive back at the warehouse and move into inspection.
Decide whether returned goods should be restocked, quarantined, scrapped, or otherwise handled.
Restock approved returns through controlled posting instead of ad hoc stock edits.
Keep teams informed about return progress and exceptions.
Inspect returned goods before deciding whether they can be restocked, quarantined, or written off.
Process returns for serial-controlled inventory with serial-aware warehouse handling.
Connect supported sales channels and bring orders, stock updates, and dispatch updates into the warehouse flow.
Manage each client or brand’s sales-channel connections in one place.
Import Shopify orders directly into ParcelPilot for warehouse fulfilment.
Send dispatch and tracking updates back to supported sales channels.
Manage each client or brand’s sales-channel connections in one place.
Import WooCommerce orders directly into ParcelPilot for warehouse fulfilment.
Send dispatch and tracking updates back to supported sales channels.
Manage each client or brand’s sales-channel connections in one place.
Import Magento orders directly into ParcelPilot for warehouse fulfilment.
Send dispatch and tracking updates back to supported sales channels.
Manage each client or brand’s sales-channel connections in one place.
Import Amazon MFN orders into ParcelPilot for merchant-fulfilled warehouse handling.
Manage each client or brand’s sales-channel connections in one place.
Import BigCommerce orders directly into ParcelPilot for warehouse fulfilment.
Manage each client or brand’s sales-channel connections in one place.
Import seller orders from Mirakl into ParcelPilot for marketplace fulfilment handling.
Manage each client or brand’s sales-channel connections in one place.
Connect eBay directly and manage the order, stock, and shipment settings used by that channel workflow.
Manage each client or brand’s sales-channel connections in one place.
Connect TikTok Shop directly with OAuth and manage the channel settings used for order and fulfilment workflows.
Manage each client or brand’s sales-channel connections in one place.
Send dispatch and tracking updates back to supported sales channels.
Pull NOTHS orders into ParcelPilot and send the explicit dispatch confirmation that marketplace workflows require.
Apply one consistent set of order-import, reservation, processing, and retention rules across supported sales channels.
Refresh channel orders from the source platform while preserving shipped or deducted warehouse outcomes.
Guide new accounts through discovery, setup, and early operational readiness.
Capture the commercial and operational facts needed before a new client goes live.
Share a secure branded link so clients can complete discovery details and uploads in their own time.
Use setup wizards and a progress dashboard to bring new tenants and clients online in a sensible order.
Prepare first stock intake, warehouse placement, and receiving workflows before go-live.
Turn warehouse activity into client charges, storage billing, and charge evidence.
Define which warehouse activities become billable lines, from picks to storage and handling.
Link warehouse and shipping activity to the service lines used on client billing.
Add ad hoc charge lines for work that sits outside standard rate cards.
Turn warehouse activity into a monthly charge run for each client.
Calculate storage charges from warehouse stock positions and usage rules.
Send billing outputs into finance systems and review mapping and sync status.
Manage the accounting connections used to send billing outputs into finance systems.
Review and resolve the mapping between ParcelPilot records and accounting-system catalogue entries before syncs run.
Review accounting sync attempts, error context, and retry state before resubmitting finance workflows.
Review demand, workload, billing context, and operational exceptions from one reporting layer.
Review monthly warehouse activity and billing outputs in one operational report.
Review product demand and sales velocity from warehouse and order activity.
Review stock cover alongside product demand to understand inventory pressure.
Export product demand and stock analysis for offline reporting.
Investigate warehouse blockers, missing evidence, and operational exceptions from one diagnostics view.
See which picked orders are waiting for final dispatch.
Start the day with a live view of workload, queues, and dispatch priorities.
Review shipments that need reconciliation because warehouse and dispatch evidence do not line up cleanly.
Receive stock from a scanner-friendly screen that captures quantities, serials, and locations before posting inventory.
Track shipments that still need manual closure or operational follow-up.
Use barcode, serial, and location scans to answer warehouse lookup questions without starting another workflow.
Manage recipient records, customer addresses, and customer-specific pricing rules.
Keep recipient records accurate so orders and shipments use the right contact and destination details.
Keep shipping and related address details on customer records so repeat fulfilment stays consistent.
Override standard pricing for specific customer and item combinations when account terms require it.
Run multiple client accounts with controlled access, user administration, and account-specific operating rules.
Run multiple client accounts in one platform while keeping each client’s data and warehouse activity separate.
Give clients visibility into their own orders, inbound work, and returns without exposing other accounts.
Create warehouse and client users, scope them to the right account, and let them set their own passwords securely.
Investigate client issues by viewing the platform through the client’s access scope when needed.
Control which warehouses each client can use for inbound, stock, and fulfilment work.
Preselect the preferred warehouse for a client while still allowing other approved sites when needed.
Tailor each client portal so brands see the operational areas that matter to them.
Control whether a client is actively operating, monitored in a reduced mode, or archived from live workflows.
Use rules and automation to guide shipping, warehouse selection, and tracking refresh.
Show the recommended carrier and service before the team books the shipment.
Prefill label and package defaults from shipping rules before booking.
Send inbound and return work to the right warehouse automatically when the client setup makes the choice clear.
Create dedicated email aliases for supported inbound document-import workflows.
Control access, protect sensitive data, and review important user and operational activity.
Decide which users can manage warehouse, admin, finance, and client-facing work.
Keep each user limited to the tenant and client records they should be able to see.
Let authorised admins troubleshoot by seeing the platform exactly as another user does.
Assign the right warehouse, admin, finance, or client-facing role to each user account.
Create client-facing user accounts and keep each one limited to the right client records.
Protect sign-in with verified access, password resets, and temporary protection after repeated failed attempts.
Protect user passwords with stronger rules and secure application-managed storage.
Review who changed what across warehouse, admin, and account activity.
Explain why a specific action is hidden or unavailable for a user.
Remove customer-identifying data from eligible orders while keeping the history needed for support and reporting.
Apply retention, anonymisation, and deletion workflows to selected operational data without losing useful history by default.
Keep application-managed integration credentials, tokens, and passwords protected inside ParcelPilot.
Use secure encrypted connections to help protect information moving between users and ParcelPilot.
Run the primary ParcelPilot application from UK hosting while connected services and customer-selected integrations follow their own environments.
Print warehouse paperwork, manage labels, and apply client branding to outward-facing documents.
Print packing slips directly from live order data and client branding.
Print delivery notes directly from live order data and client branding.
Print warehouse and customer-facing documents in bulk for larger dispatch runs.
Apply client logos, colours, and contact details to customer-facing warehouse documents.
Keep documents usable by falling back to tenant branding when client branding has not been set up.
Generate warehouse location labels for shelves, bins, and custom label sheets.
Publish managed legal documents such as terms, privacy, and cookie pages.
Use stock and demand insight to support forecasting and replenishment where available.
Forecast future product demand from order and stock history.
Plan replenishment using stock levels and product demand signals.
Review how long stock is likely to last based on current demand.
Build demand insight from the order and warehouse events recorded across the platform.
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